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307 23rd Street Extension, Suite 950, DPT#22031, Sharpsburg, PA 15215*SiteLink Software, LLC and Red Nova Labs, Inc (d/b/a storEDGE) are affiliates of Storable, Inc.TENANT PROTECTIONADMINISTERED BY SITELINK/STOREDGE*WHAT IS COVERED?• Burglary• Vandalism• Water Damage (excluding flood)• Hail Damage• Building Collapse• Fire and Smoke Damage• Moth, Insect, Rodent, or Vermin Damage (covered up to $500)• Lightning• ExplosionCOVERAGE OPTIONSExample stored property coverage limit amounts*:• $2,000• $5,000• $10,000• $20,000*Above coverage limit amounts are for illustrative purposes only. Actual coverage limit options at your self-storage facility are subject to facility owner approval.NOTICEThis Tenant Protection is not an insurance policy, and the owner is not an insurance company. The Owner may elect minimum protection coverage amounts dependent upon occupied storage space/unit size. The Owner shall perform the obligation described in the Tenant Protection addendum. The owner assumes this business risk on its own. Please refer to the lease agreement addendum with the facility terms and conditions.IMPORTANT TIPS:Use a disc or cylinder lock to avoid a $200 deductible.Try not to store items of high monetary value.Do not store anything flammable or hazardous.Take inventory of everything in your unit.
307 23rd Street Extension, Suite 950, DPT#22031, Sharpsburg, PA 15215USE THIS HELPFUL GUIDE BELOW TO KNOW THE BEST COURSE OF ACTION WHEN DISASTER STRIKESNEXT STEPSNotify the facility manager.In order to file a claim or get assistance with an existing claim, call us toll-free at 888-611-4778.Don’t do anything with your items until you have talked to us! It’s good practice to take photos of your belongings any time they get damaged while in storage. If there is damage done to the outside of the unit, (e.g. burglary, wind/storm damage, etc.) make sure to take photos of the damaged unit as well.If you are still unsure what to do, call 888-611-4778.I NEED TO FILE A CLAIMTENANT PROTECTIONBURGLARY?Make sure you first file a police report and have a case number for reference. Take photos that show forced entry. Keep broken or damaged storage unit lock and/or other locking mechanism for evidence of burglary.WATER DAMAGE?It’s important to establish where the water came from: Did the unit flood (flood damage is not covered) or did water leak down from the roof or a pipe? If it was a leaky roof or pipe that caused the damage, take photos of where the water was entering the unit and of any damaged items.RODENT AND INSECT DAMAGE?Take photos that show rodents or insects have been in your unit and take photos of any damaged items.