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How to File a Claim the Easy Way Step 1 Ensure you and your valuables are safe If your valuables are at risk of sustaining further damage take necessary precautions to protect them without putting yourself or others in harm s way Also tell the facility manager about your loss Step 2 Take pictures of your storage space and any damage your items may have sustained Don t throw away any damaged property until you speak with a storsmart customer care representative Step 3 If a criminal act appears to have taken place such as vandalism or burglary contact the local police department to file a police report Step 4 Call a customer care representative at 855 805 7433 or visit storsmartinsurance com claim to file a claim Relax and rest assured that storsmart will make the claims process an easy process Claim payments are based on Actual Cash Value of the property The value of the insured property will be determined at the time of the loss or damage and will be the least of the following amounts 1 The Actual Cash Value of the lost or damaged insured property 2 The cost of repairs to the damaged insured property 3 The cost of replacing the lost or damaged insured property with other property of like kind and quality If you have any questions about your coverage please contact storsmart via our TOLL FREE number at 888 545 7627 or email us at info storsmartinsurance com Program Agency Property First Group Insurance Agency PA License 588404 This facility is a member of the Self Storage Risk Management Association and all customers are free members y s a E This storage facility is not responsible for insuring your property We recommend that you contact your insurance agent to determine if you have coverage under existing insurance policies you may own for your property stored at this location The purchase of this insurance is not required to complete your rental transaction If this facility requires insurance as a condition of a self service storage rental agreement the requirement may be satisfied by the purchase of this policy This facility and employees are not and may not claim to be a licensed insurance producer or insurance expert and are not qualified or authorized to evaluate the adequacy of any insurance you may have You may cancel this insurance at any time and any unearned premium will be refunded A specimen Certificate of Insurance is available for you to review at this facility Insurance and services provided by member companies of American International Group Inc Coverage may not be available in all jurisdictions and is subject to actual policy language For additional information please visit our website at www AIG com Non insurance products and services may be provided by independent third parties NR OCT2016ND 888 545 SMART storsmartinsurance com

Are Your Valuables Protected Protect your valuables from loss or damage with the specially designed storsmart insurance program At storsmart insurance we are committed to providing you access to an easy contents insurance solution with great coverage and affordable prices for your valuables Check Your Policy Your current renter s homeowner s vehicle automobile watercraft personal liability business or other insurance policy may provide coverage for your stored valuables Consult your insurance agent to determine if your valuables are covered while in storage and review your policy exclusions deductible amount and coverage limits While you may already be covered through your other policies storsmart insurance may provide access to a more specialized coverage limit of coverage Other coverage options available in some states Contact Storsmart Insurance for more information Additional Terms and Conditions The policy does not cover certain items such as important papers money jewelry watches and furs There are also certain perils not covered by the policy which include flood mysterious disappearance and mold damage Please refer to a copy of the Certificate of Insurance for a complete list of exclusions storsmart Program Features options This program provides options to make the insurance easy for you From various coverage amounts to a wide variety of covered perils and an affordable selection of monthly premiums we can provide access to the right policy to fit your needs transit coverage The policy provides coverage for your valuables while they are in transit easy claims service We provide access to professional customer claims service representatives to make the claims process easier for you this policy pays first Your claim will be paid even if your homeowner s policy provides coverage Some limitations apply see Certificate of Insurance for details Easy Here are a Few Storage Tips to Help Protect Against Loss This is only a partial list of coverages Please consult the Certificate of Insurance for additional coverages exclusions and details lock your space Use a disk or cylinder lock for a higher level of security protect your items Store your items on pallets or shelves and cover them with sheets to protect them from dust moisture etc do not store certain items Refrain from storing high dollar items such as jewelry or currency and do not store flammable or hazardous materials make an inventory Take an inventory of your items and keep it in a safe place This will help expedite the claims process